{{ __('messages.tickets') }} @can('add tickets unknown') @livewire('add-button-component', ['link_route' => route('control.tickets.create'), 'value' => __('messages.new ticket')]) @endcan

@if (session()->has('message'))

@endif

.defer

ticket_type_id @foreach (\App\Models\TicketType::all() as $type) @endforeach

.defer

ticket_status_id

{{ __('messages.Status') }} @foreach (\App\Models\TicketStatus::all() as $status) @endforeach

{{--

.defer

account_type

Account Type

.defer

account_id

{{__('messages.Account name')}} @if ($account_type == 'App\\Models\\Customer') @foreach (\App\Models\Customer::whereHas('tickets')->get() as $customer) @endforeach @elseif ($account_type == "App\\Models\\LeadCustomer") @foreach (\App\Models\LeadCustomer::whereHas('tickets')->get() as $lead) @endforeach @elseif ($account_type == "App\\Models\\Corporate") @foreach (\App\Models\LeadCustomer::whereHas('tickets')->get() as $corporate) @endforeach @else @endif

--}}

@forelse ($tickets as $key =>$ticket)

#{{ $tickets->firstItem() + $key }}

{{ __('messages.message') }} @php $msg =$ticket->ticket_users()->where("user_id" , auth()->id())->first()->msg; @endphp @if ($msg =="to") {{$msg}} @else {{$msg}} @endif

{{ trans_choice('messages.Sources', 1) }} {{ $ticket->ticket_source_id ? $ticket->ticket_source->name : '-' }}

md:max-w-4xl

ticket_status_id) style="background-color:{{ $ticket->ticket_status->color }}" @endif> {{ $ticket->ticket_status_id ? $ticket->ticket_status->name : '-' }}

Show Status History Details

m-0

@forelse ($ticket->ticket_status_histories as $key =>$ticket_status_history)

#{{ ++$key }}

status_from_id) style="background-color:{{ $ticket_status_history->from_status->color }} @endif "> {{ $ticket_status_history->status_from_id ? $ticket_status_history->from_status->name : '-' }}

status_to_id) style="background-color:{{ $ticket_status_history->to_status->color }} @endif "> {{ $ticket_status_history->status_to_id ? $ticket_status_history->to_status->name : '-' }}

{{ __('messages.By') }} {{ $ticket_status_history->last_updated_by ? $ticket_status_history->last_updated_by_user->name : '' }}

{{ __('messages.comment') }} @if ($ticket_status_history->comment_id) @if ($ticket_status_history->comment_detail->url) {{ $ticket_status_history->comment_detail->comment }} @else {{ $ticket_status_history->comment_detail->comment }} @endif @endif

@empty

@endforelse

{{ __('messages.Account name') }} @switch($ticket->account_type) @case('App\Models\Customer') {{ $ticket->account->name }} @break @case('App\Models\LeadCustomer') {{ $ticket->account->name }} @break @case('App\Models\Corporate') {{ $ticket->account->name }} @break @endswitch

{{ __('messages.Updated By') }} @php $last_history = $ticket ->ticket_status_histories() ->latest() ->first(); @endphp {{ $last_history->last_updated_by_user ? $last_history->last_updated_by_user->name : '-' }}

{{ __('messages.Created by') }} {{ $ticket->last_updated_by_user ? $ticket->last_updated_by_user->name : '-' }}

@can('edit tickets')

@endcan @can('delete tickets') {{ trans_choice('messages.tickets_q', 1) }} {{ $ticket->id }} @endcan

@empty

@endforelse